Question 1

Do I need a second phone?

Accepted Answer

No. A second number isn't a second phone. It's a UK landline number that connects to the mobile you already carry, so there's nothing extra to charge, carry or lose.

Question 2

Can I choose my own area code?

Accepted Answer

Yes. Pick from the area codes we support, including London's 020 and Manchester's 0161, when you set up, so your number matches wherever your clients expect you to be based.

Question 3

Is a second number the same as a second SIM?

Accepted Answer

No. A second SIM still needs its own contract and its own slot in your phone, and you're still the one checking which one is ringing. Your second number runs on the SIM you already have, so there's nothing extra to insert or manage.

Question 4

Will clients see my personal mobile number?

Accepted Answer

No. Your personal number never appears on their end. Calls and WhatsApp messages to your business number reach you on your phone, and anything you send back goes out under the business number too.

Question 5

What happens to calls when I'm not available?

Accepted Answer

You choose. Let it ring through to voicemail, or add Smart Answering so a real person answers in your business name and texts you what they wanted, for 85p a call.

Question 6

Do I get to keep the number if I stop using Solofone?

Accepted Answer

Yes. It's registered to you, not to us. If you leave, the number goes with you. No lock-in.

Question 7

How do I actually use the number day to day?

Accepted Answer

Everything happens on the phone you already carry. Calls to your business number ring there, WhatsApp Business messages for it arrive there too, and you reply from the same place. No separate device, no switching between two phones.

A second UK business number on the phone you already have.

Questions before you get started?

Done giving clients your personal number?